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Kavoir Simple Reviews - Customer reviews of something level of customer service

Date: 2009-07-05 Tags: support, live chat, phone support
Category: rackspacecloud.comRating:
  • R
  • R
  • R
  • R
  • R

I was wondering about some default setting on the servers and I jumped into chat with Thomas. After saying hello he became unresponsive. I thought maybe he was busy helping somone else so i left. No less than 30 seconds later the phone rings and it's Thomas! His computer had crashed while he was in chat with me and couldnt respond. He helped me with my problem over the phone.

Unreal...I have never been with a company where the techs call you! LOL. bravo Mosso.

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